Mohammed Alkhateeb
Technology Professional | IT Engineer | MSc in Network management and cloud compute
"15+ years of designing, implementing and supporting business IT infrastructure."
Charles Square
Systems Engineer (Night)
Sept 2024 - Present • London / Remote
Specialized Azure, M365, and Endpoint support for a Microsoft Gold Partner.
Blinx Technology
Service Engineer (2nd Line)
Oct 2022 - Sept 2024 • London, UK
Internal MSP providing technical support and infrastructure oversight.
Forge Dynamic Ltd
IT Support Analyst (2nd Line)
Nov 2020 - Oct 2022 • London, UK
A blend of support work, project work, and onsite engineering.
Onega Limited
Second Line Support Engineer
Oct 2018 - Sept 2020 • London, UK
Supporting 200+ clients across various industries via remote/onsite support.
3DNOVATIONS LIMITED
System Administrator
Aug 2011 - Sept 2018 • 7 Years
Designed office infrastructure and spearheaded product development.
TECHNICAL SKILL MATRIX
Cloud Infra & OS & Servers
O365 Admin★★★★☆
Windows Server★★★☆☆
Linux★★★☆☆
AD/ AAD / Intune★★★★☆
SharePoint★★★★☆
Networking & Security
Networking & TCP/IP★★★☆☆
Firewalls★★★☆☆
Email Securty★★★☆☆
Ubiquiti / Meraki★★★☆☆
Email Tracing★★★★☆
Virtualization & Tools
KVM / VMware★★★☆☆
Unraid / HyperV★★★☆☆
ConnectWise★★★★☆
N-able (Solarwinds)★★★★☆
StorageCraft★★★★☆
Professional Skills
Customer Support★★★★★
Troubleshooting★★★★☆
Working within SLAs★★★★☆
Effective Comm.★★★★★
Working with LLMs★★★★★